PRIVACY POLICY

(Art. 13 EU Regulation 679/2016 and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018)

Dear user, our company takes the confidentiality of the personal data of those who come into contact with our organization very seriously. Therefore, with the following document, we intend to provide you with all the necessary information about who will manage the personal data you are providing, how it will be handled, and the rights guaranteed to you in compliance with national and international regulations on the subject.
This privacy policy is updated as of 23/12/2024 and is always available for consultation on our website: www.sdcservice.it

The Data Controller is SDC SERVICE SRLS, headquartered in Valleggia (SV), Via Briano SNC, ZIP Code 17047, and operationally located in Valleggia (SV), Via Briano SNC, ZIP Code 17047, Tax Code 01771920095, and VAT Number 01771920095. The contact details are as follows:
Phone: +39 3341692460
Contact Person: Giampaolo Massa
Email: r.massa@sdcservice.it
Certified Email: sdcservice@legalmail.it

The company specializes in the repair and maintenance of ships and boats.

Purpose of Data Processing

Pursuant to and in accordance with Art. 13 of Legislative Decree 196/2003, as amended and supplemented by Legislative Decree 101/2018, and in compliance with EU Regulation 679/2016, your personal data will be processed for the following purposes: provision of services by the Data Controller or its affiliated companies, order fulfillment, sending of commercial and contact information, market research, and statistical purposes.
For further detailed information on the purposes of the processing and the Personal Data relevant to each purpose, the user may refer to the following:
Contacting the user
By filling out the contact form with their data, the user consents to its use to respond to requests for information, quotes, evaluations, personnel selection, or any other purpose indicated in the form header, thereby allowing the company to contact them.
Mailing list or newsletter
By subscribing to the mailing list or newsletter, the user's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional content, related to this website may be sent. The user's email address may also be added to this list as a result of registration on this website or after making a purchase.
Registration and authentication
By registering or authenticating, the user allows the website to identify them and provide access to dedicated services. Depending on the specifics outlined below, registration and authentication services may be provided with the assistance of third parties. If this occurs, this website may access certain data stored by the third-party service used for registration or identification.
Statistics
Statistical processing services enable the Data Controller to monitor and analyze traffic data and track user behavior.

Your personal data is processed on the basis of the following legal grounds:
- freely given user consent;
- consent provided by the user, necessary for the execution of a contract with the user and/or pre-contractual measures;
- compliance with a legal obligation to which the Data Controller is subject;
- the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
- the pursuit of the legitimate interests of the Data Controller or third parties;
- the safeguarding of vital interests of the user or another person.
It is always possible to request clarification from the Data Controller regarding the specific legal basis of each processing activity, and in particular, whether the processing is based on law, required by a contract, or necessary to conclude a contract.

Categories of Data

To achieve the purposes of data processing, we process the following types of data:
Name, surname, phone number, address including street name, house number, city, province, postal code, company name, tax code, VAT number, and email, as well as browsing data such as cookies and usage data. Generally, any other personal information that does not concern racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric information, health status, sexual life, or sexual orientation is processed. Such sensitive data will not be processed.
Personal Data may be freely provided by the user or, in the case of Usage Data, automatically collected during navigation on this Website under the conditions communicated in the appropriate sections of the site.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service. In cases where this Website indicates certain Data as optional, users are free to refrain from providing such Data without affecting the availability or operation of the Service.
The possible use of Cookies or other tracking tools by this Website or third-party service providers used by this Website, unless otherwise specified, is intended to provide the Service requested by the User and additional purposes described in this document and in the Cookie Policy, if available.
The user assumes responsibility for third-party Personal Data obtained, published, or shared through this Website and guarantees the right to communicate or disseminate it, releasing the Data Controller from any liability toward third parties.

Data Recipients:

Your data may be communicated to external entities whose intervention in the processing is necessary based on the requested services or due to contractual, tax, or regulatory obligations (e.g., financial institutions for the execution of payments, consulting service providers, customer support providers, etc.). Additionally, your data may be processed by employees or collaborators of our organization designated as data processing officers, as well as by group companies or entities performing outsourced activities, including website management or cloud computing services, external providers, professionals, and consultants appointed as data processors.
As an example, the following entities are listed as service providers used by the Data Controller for managing websites or cloud computing services:

Google Analytics (Google Inc.)

The Data Controller utilizes Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other services developed by Google. Google may use the Personal Data to contextualize and personalize ads in its advertising network.

Marketing

The services in this section allow the Data Controller to monitor and analyze traffic data and offer better services, such as targeted offers for users who make a purchase or view specific products. Personal data will not be disclosed to third parties; we will not share your personal information with third parties for advertising or marketing purposes without your explicit consent.

Facebook Pixel (Facebook Inc.)

The Facebook Pixel is a service provided by Facebook that the Data Controller uses to measure the effectiveness of advertisements on a statistical basis. It enables understanding of user actions on the site, such as registration or purchases.

Facebook Ads Conversion Tracking (Facebook Inc.)

Facebook Ads conversion tracking is a statistics service provided by Facebook Inc. that connects data from Facebook's ad network with actions performed on this Website.

Google AdWords Conversion Tracking (Google Inc.)

Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords ad network with actions performed on this Website.

Remarketing and Behavioral Targeting

These services, utilized by the Data Controller, allow this Website and its partners to communicate, optimize, and serve advertisements based on the user’s past usage of this Website. This activity is carried out through tracking Usage Data and the use of Cookies, with information transferred to partners involved in remarketing and behavioral targeting activities.

AdWords Remarketing (Google)

AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that links the activity of this Website with the AdWords advertising network and the DoubleClick Cookie.

Facebook Remarketing (Facebook Inc.)

Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook Inc. that connects this Website's activity with the Facebook advertising network.

Data Transfer Abroad:

When managing websites and cloud computing services, your data may be transferred to servers located in non-EU countries, specifically the USA, which is covered by the European Commission's Adequacy Decision of July 12, 2016, as part of the Privacy Shield framework.

Retention Period:

Information is used to provide the requested services, including contacting you regarding those services and detecting, preventing, and addressing fraudulent or illegal activities. Personal data is retained as long as necessary to provide services. Additionally, we may retain your information to comply with national laws, prevent fraud, collect outstanding fees, resolve disputes, solve problems, provide assistance in investigations, and take other actions as required by current national legislation.

User Rights:

You may, at any time, request the Data Controller, using the contact details provided in the Data Controller section, to:
• Revoke consent: Users can withdraw their consent to the processing of their Personal Data at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Object to processing: Users can object to the processing of their Data when done on a legal basis other than consent. Details on the right to object are provided below.
• Access Data: Users have the right to obtain information on the Data processed by the Controller, on certain aspects of processing, and to receive a copy of the processed Data.
• Verify and request rectification: Users can verify the accuracy of their Data and request its update or correction.
• Restrict processing: Under certain conditions, users can request the limitation of their Data processing. In this case, the Controller will process the Data only for storage purposes.
• Erase or remove Personal Data: Users can request the deletion of their Personal Data under the following circumstances:
o The data is no longer necessary for the purposes it was collected;
o Processing is based solely on user consent and not on legal or contractual obligations;
o There is an objection under Article 21 of the EU Regulation 679/2016;
o The data was collected without prior consent or in violation of legal obligations;
o The data was acquired for commercial offers directed at minors for online services.
• Receive and transfer Data: Users have the right to receive their Data in a structured, commonly used, and machine-readable format and to have it transferred to another controller where technically feasible. This applies when Data is processed by automated means based on the user’s consent or a contract involving the user.
• File a complaint: Users can file a complaint with the competent data protection authority (www.garanteprivacy.it) or take legal action.

Right to Object to Processing:

In cases where it is not possible to request data deletion, you may still object to processing when justified by reasons related to your particular situation. If your data is used for direct marketing purposes, including profiling, you have the right to object without providing any reason.
No automated decision-making processes are used in data management.